We're located in Espoo, Finland. The best way to reach us is to send an email to email@example.com. If you want, you can use PGP. Our public key is here.
Any questions about purchasing licenses or other important support questions should be send to us by email. You will always get an answer from a human being, we do not have automatic answers. On normal situations, we will answer within one business day.Usually even faster. However, as our office is in Finland it's likely that we're are in a different time zone from you.